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InterLibrary Loan & Document Delivery Policies and Procedures: Illiad

This guide provides information about the InterLibrary Loan and Document Delivery functions that Healey Library serves to its patrons.

Contact ILL

InterLibrary Loan office hours:
8:30am - 4:30pm, Mon - Fri
ILLiad log in:
UMass Boston WorldCat:

Requesting Through ILLiad

What does ILLiad mean?

ILLiad is the name of the software that Healey Library uses to manage its interlibrary loan service. It allows each customer on the system to have their own "Illiad" Interlibrary loan account.  Having your own account means you can track your requests both those in progress and those that have been completed.  You may also request renewals online by using your Illiad account. 

The Illiad acronym stands for  InterLibrary Loan internet accessible database.

Step 1: Activate Your Library Barcode

Contact the Library Circulation Desk on the 2nd floor of Healey Library to activate your Library barcode. (For more information about activating your Library barcode, please see Healey Library's FAQs.)

NOTE: Please plan ahead! Due to automated system processes, barcodes that are edited or activated BEFORE 8pm will be available to log in to the ILL system after 8am the following morning. Barcodes that are edited or activated AFTER 8pm will be available to log in to the ILL system after 8am on the second day following the edit or activation.

Step 2: Double Check UMBrella and E-Journals

Before requesting an item through ILL, have you checked to see if it's available in UMBrella or in one of Healey Library's online resources?  You might save yourself some valuable time.

Step 3: Log In to ILLiad

You will log in to your ILLiad account with your last name and Library barcode. Choose which type of resource you would like to request under the “New Request” menu:

  • Copy (Article, book chapter, conference proceedings, etc. - anything that can be scanned & emailed)
  • Loan (Book, CD, DVD, thesis, etc. - anything that can be mailed to us physically)

First time logging in? Go to this page for instructions.

Please report any ILL login issues to 

Step 4: Place a Request

Please fill out the request form with as much information as possible. The more details you provide, the faster we can get the item for you!

A separate request must be submitted for each article or book needed.

Who can borrow?

Current students, faculty, and staff of UMass Boston may request materials through Interlibrary Loan. Alumni of UMass Boston, and students attending other institutions are not eligible to use Interlibrary Loan services at the Healey Library, and they should contact their current institution or their local public library for interlibrary loan service.

Healey Library | University of Massachusetts Boston | 100 Morrissey Blvd | Boston, MA | 02125-3393 | 617-287-5900